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Terms of Use

Last updated · October 2026

1. Binding terms

1.1These terms of use (Terms) shall:

  1. (a)be legally binding between ALYRT Limited (NZCN 9383100) (the Company, we and our) and each person or entity that becomes a user (User, you and your) via the ALYRT website at www.alyrt.ai (the Website); and
  2. (b)govern the purchase, subscription rights, access and use by the User of the products and services available on the Website (the Platform) as selected by the User at the point of purchase on the Platform.

2. Method of acceptance

2.1Each User acknowledges and agrees that, where it has agreed to these Terms via the Platform (via a clickbox or clickwrap or other method of indicating its agreement via the Platform):

  1. (a)such method of acceptance is fully effective, accepted and agreed by the User, including for the purposes of Part 4 of the Contract and Commercial Law Act 2017; and
  2. (b)it has read and understood these Terms and has had a full opportunity to review, consider, receive advice (including legal advice), contact ALYRT and comment on and negotiate amendments to these Terms prior to agreeing to and accepting them.

3. Non-agreement

3.1Any User that does not agree to these Terms is not authorised to access and use the Platform and must immediately cease doing so.

3.2The Company has no obligation or liability to any person who accesses or uses the Platform without agreeing to these Terms.

4. Use of the Website and Platform

4.1Users may only use the Platform strictly in accordance with these Terms.

4.2All rights not expressly granted to Users in these Terms are expressly reserved by the Company.

5. Licence

5.1The Company grants Users that subscribe and duly pay for its products via the Platform a personal, non-exclusive, non-transferable, non-sublicensable and worldwide right to access and use the Platform for the purposes set out in these Terms.

5.2You must only use the Platform for your internal business operations and in a way that complies with these Terms.

5.3You may not share, resell or sublicense your access to the Platform.

5.4You agree not to share, trade or otherwise distribute your login credentials with any other person or entity. Access to the Platform is licensed on a "per-user" basis, and as such concurrent use or the sharing of a single account across multiple users to circumvent the purchase of additional licenses is a material breach of these Terms.

5.5The Company reserves the right to immediately suspend or terminate your access to the Platform if any account is being shared or used in violation of these Terms.

6. Beta and pilot services

6.1The Company may, from time to time, offer access to features, modules or versions of the Platform that are still under development or have not been made generally available (Beta Services).

6.2Beta Services may include access to Users provided at no charge or at a reduced fee as part of a pilot programme or early access arrangement.

6.3Beta Services are provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, in relation to any Beta Services, including as to their fitness for purpose, accuracy, reliability or availability. Users access and use Beta Services entirely at their own risk.

6.4The Company may modify, suspend or discontinue any Beta Service at any time without notice and without liability to any User.

6.5Participation in a Beta Service does not create any entitlement to continued access to that service or to any equivalent functionality in the generally available version of the Platform.

6.6Feedback provided by Users in connection with Beta Services shall be subject to clause 30 of these Terms.

7. Payment of Fees

7.1Each User must pay (or procure payment of) the applicable subscription fees for its use of the Platform, for the relevant period, as specifically required on the Platform or as otherwise agreed in writing with the Company (the Fees).

8. Changes to the Fees

8.1The Company may, at its sole and absolute discretion, change the Fees at the end of any subscription period that a User has selected or agreed to via the Platform.

9. Cancellation by a User

9.1If a User wishes to cancel its subscription with the Company, written notice of cancellation must be sent to support@alyrt.ai or via the cancellation function in the Platform.

9.2Any Fees already paid by that User will be non-refundable in the event of a cancellation by the User (except where agreed otherwise in writing between the User and the Company).

10. Cancellation by the Company

10.1The Company shall be entitled to suspend or cancel these Terms in respect of any User in the following circumstances:

  1. (a)If a User breaches any of these Terms and that breach is capable of remedy, the Company will provide written notice of the breach (including notice delivered by email to the User's registered email address, or via the Platform) and the User will have 14 calendar days from the date of that notice to remedy the breach to the Company's reasonable satisfaction. If the breach is not remedied within that period, or if the breach is not capable of remedy, the Company may immediately cancel these Terms in respect of that User by written notice.
  2. (b)If a User fails to pay any Fees when due, the Company will take reasonable steps to notify that User of the outstanding amount. If payment is not received within 7 calendar days of the due date, the Company may suspend that User's access to the Platform. If payment remains outstanding for a further 7 calendar days (being 14 calendar days from the original due date), the Company may cancel these Terms in respect of that User by written notice. A User whose access has been suspended or whose account has been cancelled for non-payment may reactivate their account by paying all outstanding Fees in full.
  3. (c)In all cases of cancellation under this clause 10.1, any Fees already paid by that User will be non-refundable (except where agreed otherwise in writing between the User and the Company).

11. User information

11.1Upon registering to use the Company's products and/or services via the Website and/or the Platform, all Users agree to:

  1. (a)provide true, accurate, current and complete information about themselves as prompted by the Platform (User Information); and
  2. (b)promptly notify the Company in writing (including by email or via the Platform account settings) of any changes to their User Information in order to ensure that it remains true, accurate, current and complete.

11.2The Company is not responsible or liable for any loss, damage, claim or consequence arising from User Information being inaccurate, incomplete, outdated or not kept up to date.

12. Responsibility and liability

12.1Each User will be solely responsible and liable for all activity that occurs through its use of the Platform and for any and all content that it publishes or authorises for publication or otherwise submits on the Platform.

12.2The Company shall not be liable in any respect for any content, warranties, representations, statements, services, products or other information or data that is published (or authorised for publication by the User) or otherwise submited to the Platform by any User (to the extent that a User is able to do so).

13. Content uploaded

13.1The Company reserves the right to remove any content published to the Platform by any User that it considers (in its sole and absolute discretion) to be offensive, objectionable or otherwise unlawful in any respect (to the extent that a User may publish any content).

14. Service availability

14.1The Company will use commercially reasonable endeavours to make the Platform available 24 hours a day, 7 days a week, subject to planned and unplanned maintenance.

14.2The Company will use commercially reasonable endeavours to notify Users of planned maintenance in advance via email or in-Platform notification.

14.3The Company does not warrant that the Platform will be uninterrupted or error-free, and shall not be liable for any loss arising from unavailability of the Platform, except to the extent set out in clause 43.

15. No illegal use

15.1No User may use the Platform for any illegal purpose or any purpose not expressly authorised in writing by the Company, or post any information or data that is in breach of any confidentiality obligation, copyright, trade mark or other intellectual property, proprietary or legal rights of any person or entity.

16. Monitoring

16.1We may monitor the use of the Platform by User for the purposes of ensuring optimal performance and identifying areas for improvement.

17. Data

17.1Users retain ownership of all financial data, business information and other content they upload to or generate through their use of the Platform (User Data).

17.2The Company will handle all User Data in accordance with its privacy policy (available at www.alyrt.ai/privacy) (the Privacy Policy) and the Privacy Act 2020.

17.3Each User grants the Company a limited, non-exclusive licence to use their User Data solely for the purpose of providing the Platform and improving its functionality.

17.4Upon cancellation or termination of a User's account, the Company will retain User Data for a period of 90 days from the date of cancellation (the Retention Period). During the Retention Period, a User may reactivate their account and regain access to their User Data by contacting support@alyrt.ai and paying any applicable fees.

17.5Following the expiry of the Retention Period, User Data will be permanently deleted or anonymised. Users may request an export of their User Data at any time prior to deletion by contacting support@alyrt.ai. Users who wish to have their User Data deleted before the expiry of the Retention Period may request early deletion by contacting support@alyrt.ai.

18. Third-party integrations

18.1The Platform may connect to or integrate with third-party platforms, services or data sources (including accounting software such as Xero or open banking providers) (each a Third-Party Service). Any such connection is subject to the applicable terms and conditions of the relevant Third-Party Service provider, and each User is responsible for ensuring they have valid authorisation to connect their Third-Party Service account to the Platform.

18.2The Company is not responsible for the accuracy, completeness, availability or integrity of any data sourced from a Third-Party Service.

18.3Any errors, omissions, delays or failures originating from a Third-Party Service that affect:

  1. (a)the Platform; or
  2. (b)any automated monitoring, data aggregation, cash flow analysis, reporting and alerts provided or generated through the Platform (Outputs),

are beyond the Company’s control and the Company accepts no liability in connection with the same.

18.4Users acknowledge that the Company may use data received from connected Third-Party Services solely for the purpose of providing the Platform and its functionality to that User, in accordance with clause 17.2 and the Privacy Policy.

18.5If a User's authorisation to access a Third-Party Service is revoked, expires or is otherwise interrupted, the Company cannot guarantee the continued accuracy or availability of any data or Outputs derived from that Third-Party Service.

18.6Users are responsible for maintaining valid, current authorisation for all Third-Party Services connected to their account.

19. Compliance

19.1In using the Platform, each User will comply with all applicable laws and regulations, including with respect to the marketing and sale of its own products and services.

20. No malicious use

20.1Users must not use the Platform for any malicious means or abuse, harass, threaten, intimidate or impersonate any other User, person or entity.

21. Prohibitions

21.1Users agree not to:

  1. (a)damage or harm the Company, its Users, the Platform or any underlying or connected network or system;
  2. (b)use a harvesting bot, robot, spider, scraper, or other unauthorised automated means to access the Company, its data, any User data or the Platform or content featured on it for any purpose;
  3. (c)introduce any virus, spyware, malicious or harmful software, material or code to the Company or the Platform or anything that may compromise the Platform;
  4. (d)do anything that could disable, overburden or impair the proper working of the Platform, such as a denial of service attack;
  5. (e)use the Platform to do anything unlawful, misleading, malicious, or discriminatory;
  6. (f)facilitate or encourage any breaches of these Terms;
  7. (g)use the Platform to transmit any communication which we consider to be illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise objectionable;
  8. (h)send or post unauthorised commercial communications (such as spam) on the Platform;
  9. (i)solicit log-in information or access someone else's account on the Platform;
  10. (j)adapt, reproduce, modify, reverse-engineer, decompile, distribute, print, display, perform, publish or create adaptations from any part of the Platform;
  11. (k)commercialise, copy or on-sell any part of the Platform; or
  12. (l)attempt to do any of the above.

22. Access

22.1Users may only access the Platform through standard means as approved in writing by the Company, and not via methods such as scraping, data mining, the use of a robot or spider, automation or any similar method of extraction or monitoring.

23. Security

23.1The Company has implemented technical, physical and administrative safeguards designed to protect User Data and the integrity of the Platform. While the Company takes reasonable steps to maintain the security of the Platform, no method of electronic storage or transmission is completely secure and the Company cannot guarantee absolute security.

23.2The Company may introduce additional security features to protect User accounts, including multi-factor authentication (MFA). Where MFA or other security features are available, Users are strongly encouraged to enable and use them. Where the use of any such feature is optional, the Company accepts no liability for any loss or damage arising from a User's decision not to enable it.

23.3Each User is responsible for keeping their login credentials (including username, password and any session-specific codes) secure and must not share them with any other person. Users must not store sensitive information, including credit card details, tax identifiers, bank account numbers or personal data, in any free-form text field on the Platform that is not explicitly designed to collect such information.

23.4The Company is entitled to rely on the authenticity and authority of any action taken using a User's login credentials to process requests submitted to the Platform, without further enquiry.

23.5The internet is inherently insecure. Users accept the risk that information stored or transmitted via the internet or email may be subject to interception or unauthorised access. If a User believes their account has been accessed without authorisation, or that their login credentials have been compromised, they must notify the Company immediately at support@alyrt.ai.

23.6In the event of a security incident affecting User Data, the Company will notify affected Users in accordance with its obligations under the Privacy Act 2020 and its Privacy Policy. Users acknowledge that, depending on the nature of any incident, they may independently be required to notify affected individuals or the Office of the Privacy Commissioner.

24. Use by other persons and entities

24.1Any other User, person or entity that accesses and uses the Platform on behalf of or via another User, including (without limitation) all directors, officers, employees, independent contractors, agents and/or representatives of any User that have been granted access by that User, irrevocably confirms that he, she or it is fully authorised to do so by that User and agrees to these Terms in all respects.

25. Intellectual property

25.1All Users agree that the Company solely and exclusively owns all of the intellectual property rights existing in the Platform (and any and all improvements to the same).

25.2All Users agree to take all actions as may be reasonably required by the Company to perfect or enforce the Company's title to the intellectual property rights under this clause 25, which shall include signing and delivering any document required in order to perfect or enforce such title (including, for the avoidance of doubt, a deed of assignment of intellectual property).

26. Tax

26.1Each User is responsible for payment of all taxes and duties in addition to the Fees, and each User indemnifies us for any claims by any tax authority (wherever based) for any underpayment of any tax or levy, and any penalties and/or interest.

26.2All prices shown on the Website are in New Zealand Dollars and are inclusive of GST (except where stated otherwise.

27. Warranties

27.1The Platform is provided on an “as is” and “as available” basis, and accordingly all implied warranties and representations (whether under statute, common law or otherwise) that might apply to or otherwise arise out of these Terms are hereby expressly excluded by the Company to the fullest extent permitted by law.

27.2Each User hereby warrants and represents that:

  1. (a)all information, facts, statements, data and details relating to that User’s products and services that are published, or to be published, on the Platform are true, accurate and correct in all respects and not misleading or deceptive in any respect;
  2. (b)it fully owns all intellectual property in the products and services that will be published on the Platform or is otherwise fully and validly licensed by the relevant owner to effect the publication in accordance with these Terms and at law;
  3. (c)it has full power and authority to enter into these Terms;
  4. (d)all authorisations and approvals that are necessary or required in connection with the User’s entry into these Terms, and the assumption of rights and obligations under these Terms, have been obtained or effected; and
  5. (e)the entry into and performance of these Terms by the User does not constitute a breach of any law or obligation and will not cause or result in any default or breach under any other agreement or arrangement by which it is bound and which would prevent the User from entering into or performing its obligations under these Terms.

27.3Each User agrees that, for the purposes of section 37(2)(a) of the Contract and Commercial Law Act 2017, the Company is entering into these Terms with the User on the basis of, and in reliance on, the warranties and representation given to the Company by the User under these Terms. Accordingly, the truth of the statements contained in those warranties and representations are essential to the Company.

27.4To the maximum extent permitted by law, we disclaim and exclude all implied conditions and warranties. To avoid doubt, we do not warrant that:

  1. (a)the Company or the Platform will meet your specific requirements;
  2. (b)the Platform will be uninterrupted, timely, secure, or error free;
  3. (c)the results that may be obtained from the use of the Platform will be accurate or reliable;
  4. (d)the quality of any products, services, information or other material purchased or obtained by you through the Platform will meet your expectations; and
  5. (e)any errors in the Platform will be corrected.

27.5Notwithstanding the above, we warrant that we are entitled to enter into these Terms and grant the rights for you to use the Platform as set out in these Terms.

28. Not financial advice

28.1The Outputs are generated by prompts, algorithmic and automated processes, artificial intelligence and are intended solely as informational tools to assist Users in identifying insights to the financial position of their business.

28.2The Outputs do not constitute, and must not be relied upon as:

  1. (a)financial advice, investment advice or a financial advice service as defined under the Financial Markets Conduct Act 2013 (FMCA);
  2. (b)accounting advice or services;
  3. (c)legal advice, including any opinion on director duties under the Companies Act 1993 or otherwise;
  4. (d)insolvency advice or services; or
  5. (e)any other form of professional advice or representation.

28.3No professional licence or qualification held by any director, officer, employee, independent contractor or shareholder of the Company is applied to or engaged in the generation of the Outputs.

28.4Users must obtain their own independent professional advice from appropriately qualified and licensed advisors before making any financial, legal or commercial decisions. The Company is not a financial advice provider under the FMCA and is not licensed to provide financial advice.

29. Indemnity

29.1Each User indemnifies, and will keep indemnified, the Company against all forms of liability, actions, proceedings, demands, costs, charges and expenses which the Company may incur or be subject to or suffer as a result of:

  1. (a)any breach of these Terms by the User; and
  2. (b)that User's use of the Platform, including as a result of any of its warranties or representations about its products and services being false, unsubstantiated, misleading or deceptive.

30. Feedback

30.1We welcome your feedback and ideas on how to improve the Platform.

30.2If you choose to submit your ideas or suggestions, you agree that we are free to use them without restriction and that you will not have rights to any intellectual property that may be generated as a result.

31. Dispute resolution

31.1The following provisions shall apply to any dispute arising under or relating to these Terms (a Dispute) between a User and the Company (together, the Disputing Parties and each a Disputing Party):

  1. (a)The Disputing Parties must use reasonable endeavours to resolve any and all Disputes by negotiation at first instance.
  2. (b)If the Disputing Parties cannot resolve their Dispute by negotiations within 30 calendar days a Disputing Party may, by written notice to the other, require that the Dispute be dealt with by mediation under the following terms:
    1. (i)The mediation shall be conducted in accordance with the Mediation Protocol of the Arbitrators and Mediators Institute of New Zealand Incorporated (AMINZ) then in force (or any protocol or mediation agreement which replaces it).
    2. (ii)The mediation shall be conducted by a mediator and at a fee agreed in writing by the Disputing Parties. Failing agreement between the Disputing Parties within 14 calendar days of the giving of the notice requiring mediation, the mediator will be selected and his or her fee determined by the chairperson for the time being of AMINZ (or his or her nominee).
    3. (iii)The mediation shall take place in Auckland, New Zealand at such address as determined by the mediator, provided that any Disputing Party may, if permitted by the mediator, attend via telephone conference, video conference or any similar means of electronic, audio or audio-visual communication.
    4. (iv)The costs of the mediation, excluding the Disputing Parties' own legal and preparation costs, will be shared equally by the Disputing Parties.
  3. (c)No Disputing Party may initiate or commence court or arbitration proceedings relating to a Dispute unless it has complied with the procedure set out in this clause 31, provided that application may still be made to the courts:
    1. (i)for interlocutory relief; or
    2. (ii)to recover a debt payable.

32. Amendments

32.1The Company reserves the right to amend these Terms at any time. Where any amendment is material (meaning it materially affects a User's rights or obligations under these Terms), the Company will use reasonable endeavours to provide at least 30 calendar days' prior written notice to Users via email or in-Platform notification before that amendment takes effect. Non-material amendments (including corrections of typographical errors, clarifications that do not alter the substance of the Terms, or changes required by applicable law) may take effect immediately without prior notice. Any User who continues to use the Platform after any amendments have taken effect will be deemed to have agreed to those amendments.

32.2If a User does not agree with the amendments effected by the Company it may, within 14 calendar days of the amendments being notified by the Company, cancel these Terms in respect of that User by giving written notice to the Company.

32.3On cancellation under clause 32.2, any Fees already paid by the User will be non-refundable (except where agreed otherwise in writing between the User and the Company).

33. Changes to the Platform

33.1The Company is permitted (in its sole and absolute discretion) to alter the Platform, including all content, format, features and functionality, with or without notice to Users and shall incur no liability for doing so.

34. Branding

34.1No User may publish or use the Company's trade marks, brand, branding or logos except with the Company's prior written consent (which may be given or withheld at its sole and absolute discretion).

35. Termination or suspension of accounts

35.1Without limiting its rights under clause 10 of these Terms, if a User does not comply with these Terms the Company may terminate or suspend that User's account with the Company and refuse to provide its products and/or services to that User (including access to the Platform) for any reason and at any time.

36. Breakdown and malfunctions

36.1The Company will try to promptly address (during normal business hours) all technical issues that arise on the Platform. However, the Company will not be liable for any loss or damage suffered as a result of any partial or total breakdown of the Platform or any technical malfunctions on it, the Platform being unavailable or performing slowly, or any viruses or other forms of interference that may damage any User's computer system.

37. Privacy policy

37.1The Company's privacy policy (which can be viewed by clicking here) shall apply to all information, data or other content which is generated through each User's use of the Platform.

38. Links

38.1Unless expressly stated otherwise in writing by the Company, any link on the Platform to other websites or Platforms does not imply any endorsement, approval and/or recommendation of those sites, their operators or their products and/or services and/or the correctness, accuracy or truth of any warranties, representations or statements made by the User on the Platform.

39. Foreign use

39.1The Company makes no representation or warranty that the Platform is appropriate or available for use in all countries or that the content satisfies the laws of all countries.

39.2All Users are responsible for ensuring that their access to and use of the Platform, and the marketing of the User’s products and services, is not illegal or prohibited in their relevant country.

40. No waiver

40.1The Company will not be deemed to have waived any right under these Terms unless the waiver is in writing and signed by the Company. A failure to exercise or delay in exercising any right by the Company under these Terms will not operate as a waiver of that right. Any such waiver will not constitute a waiver of any subsequent or continuing right or of any other provision in these Terms.

41. Assignment

41.1No User shall be permitted to assign or transfer any of their rights or obligations under these Terms without the Company's prior written consent. The Company shall be entitled (in its sole and absolute discretion) to assign and transfer any of its rights or obligations under these Terms, and the consent of Users shall not be required for any such assignment or transfer.

42. Consumer Guarantees Act 1993

42.1Each User agrees that it is using the Platform for the purposes of a business and that, accordingly, the Consumer Guarantees Act 1993 does not apply to these Terms. Each User agrees that it is fair and reasonable to exclude the application of that legislation.

43. Limitation of liability

43.1To the extent that the Company is liable for any reason for any loss suffered or liability incurred by a User arising from any breach of these Terms, or for any other reason (including a User’s use of or reliance on the Platform), the Company liability’s (whether arising in contract, tort (including negligence) or otherwise) is limited to the maximum aggregate amount of the total Fees paid by that User in the immediately preceding 12 month period or NZ$500, whichever is greater.

44. Exclusion

44.1The Company shall not be liable in connection with these Terms for any indirect, consequential or special loss or damage, loss of revenue, economic loss or damage, loss of business or profits (including lost contracts with customers) or anticipated business or profits, loss of goodwill, loss of anticipated savings or for any business interruption or that is otherwise too remote to be recoverable as damages for breach of contract at law.

45. Further assurances

45.1Each User will sign all documents, and do all things, as may reasonably be required in order to give effect to the provisions of these Terms.

46. Severability

46.1If any provision in these Terms becomes invalid or unenforceable, the remainder of these Terms will remain valid and enforceable to the fullest extent permitted by law.

47. Governing law and jurisdiction

47.1These Terms will be governed by and construed in accordance with the laws of New Zealand.

47.2All Users and the Company submit to the non-exclusive jurisdiction of the courts of New Zealand for any matter arising under or relating to these Terms.

48. Interpretation

48.1In these Terms, the following rules of interpretation apply:

  1. (a)References to persons include natural persons, companies and any other body corporates (wherever incorporated) and unincorporated bodies (wherever formed).
  2. (b)Headings have been inserted for convenience only and will not affect the interpretation of these Terms.
  3. (c)References to clauses are to those in these Terms, except where specified otherwise.
  4. (d)References to the words including, include or similar words do not imply any limitation and are deemed to have the words without limitation following them.
  5. (e)References to a statute or statutory provision means a New Zealand statute or statutory provision as amended, consolidated and/or replaced from time to time.
  6. (f)A gender includes each other gender and the singular includes the plural and vice versa.
  7. (g)An obligation not to do anything includes an obligation not to suffer, permit or cause that thing to be done.
  8. (h)References to intellectual property means all intellectual property, proprietary and industrial rights of any nature (whether existing in statute, at common law or in equity), including all copyright and trade marks.
  9. (i)References to any content, warranties, representations, statements, information, facts, data and details of or from the User include its oral or written form of presentation.
  10. (j)Derivations of any defined word or term shall have a corresponding meaning.
  11. (k)No rule of construction (including the contra proferentem rule applies to the disadvantage of a party because that party (or its relevant advisor) was responsible for the drafting of these Terms.